Got a specific issue? We might have a solution for you!
...
Issue not listed? Contact us
...
Drone connection issues
| Expand |
|---|
| title | New drone won't connect or causes issues and wont fly |
|---|
|
|
| Expand |
|---|
| title | Drone won't connect using Android |
|---|
|
Unplug and Plug back in the USB cable – Look for the notification that asks what app you would like to use. If you do not see this notification, it is most likely that the DJI app is set as default. Proceed to step 2. You may have to clear the DJI Fly application defaults. Please follow these instructions. Go to: Settings > Device Settings > Applications > Applications Manager Find “DJI Pilot or Fly” App Go to “Set as Default” and then click “Clear Defaults.”
Unplug and plug back in the USB cable again – you should now see the notification that asks what app you would like to use – choose Skippy Scout. Make sure that the Skippy Scout and DJI apps are not running at the same time, as they will interfere with one another, so Force DJI Fly or Pilot to close: Close the DJI Fly or Pilot app Go to ‘Settings’ Choose ‘apps and notifications’ Find DJI Fly or Pilot on the list and tap it
You might need to choose ‘see all apps’ Tap “Force stop” & confirm
|
...
| Expand |
|---|
| title | Drone stops/hovers or will not take-off after pressing fly now |
|---|
|
Check you max altitude and distance settings in the DJI Fly or Pilot apps
If these are set to low values, it can cause issues, ideally set altitude to over 100m and distance to off or max
Android remember to force-close the DJI app before using Skippy
  |
More soon!